Privacy Policy

Last Updated: May 3, 2025

falora ("we", "our", or "us") operates falora.online (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our browser-based social casino game creation services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

Contact us via email at help@falora.online or phone at +442392426519
Fill out inquiry forms or request information about our services
Subscribe to our newsletters or marketing communications
Participate in consultations or service discussions
Create an account or engage our services

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website addresses
Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may include session cookies, persistent cookies, and analytics tools that help us understand how visitors use our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our social casino game creation services
To respond to your inquiries and communicate with you
To process project requests and manage client relationships
To send you service updates, newsletters, and marketing materials
To improve our Site and services
To analyze usage patterns and optimize user experience
To comply with legal obligations and protect our rights
To prevent fraud and maintain security

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you
Correction: You may request that we correct inaccurate or incomplete information
Deletion: You may request deletion of your personal information, subject to certain exceptions
Opt-Out: You may unsubscribe from marketing communications at any time by following the unsubscribe link in emails or contacting us directly
Data Portability: You may request a copy of your information in a portable format
Objection: You may object to certain processing of your information

To exercise these rights, please contact us at help@falora.online.

6. Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

falora
6AP, 64 Eastbourne Ave
Birmingham B34 6AR
United Kingdom

Email: help@falora.online
Phone: +442392426519

12. Additional Information

12.1 Cookies Policy

We use the following types of cookies:

Essential Cookies: Required for the Site to function properly
Analytics Cookies: Help us understand how visitors interact with our Site
Functionality Cookies: Enable enhanced functionality and personalization
Marketing Cookies: Used to track visitors and display relevant advertisements

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

12.2 Do Not Track Signals

Some browsers include a Do Not Track feature. Our Site does not currently respond to Do Not Track signals.

12.3 Marketing Communications

If you have opted in to receive marketing communications, we may send you information about our services, promotions, and updates. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

12.4 Data Processing for Client Projects

When we provide browser-based social casino game creation services, we may process data on behalf of our clients. In such cases, our clients are the data controllers, and we act as data processors. Our processing activities are governed by our agreements with clients and applicable data protection laws.

13. Consent

By using our Site and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or services.